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Selling conditions


1 All sales and deliveries are made through NS company. Ischia le Terme della Bellezza Srl. Ischia (NA) Italy

2 Therefore these conditions of sale govern the relationship between Ischia le Terme della Bellezza Srl. And the customer / buyer

3 The following general conditions of sale are considered known by the customer and therefore each order will imply their implicit acceptance. Any conditions stipulated by the buyer or any reference made by the same to its explicit conditions will not be accepted by us, unless there has been an agreement in written between the parties.

4 In case of acceptance by NS we will reserve the right to increase the agreed prices to the extent that they cover any changes to the order after acceptance of the order, or if the execution of the order is a subject to delays due to lack of instructions from the customer / buyer. any additional expenses and costs incurred.


5 the goods will be processed within 10 days of receipt of the order if with cash on delivery, unlike 10 days of receipt of the bank transfer, in addition to postal times for home delivery. In any case, the subject is always the availability of the requested products and cases of force majeure and fortuitous, excluding from this moment the right of recourse by the client for any reason, provided that this is not accepted by us in written.


6 Payments can be made at the time of delivery, by cash on delivery, or previously, at the time of order, by bank transfer.

7 Different payment conditions will be executed only after our Agreement in written. Any related costs will be borne by the buyer.

8 In the event of late payment, the commercial interests will run at the end of the first-installment of the discount increased by two points at the end of the term agreed between the parties.


9 From the moment the goods have been delivered, any risks due to damage or other will be borne by the buyer.

10 The delivery of the goods always takes place at the risk and peril of the purchasing customer, even if the delivery takes place in other terms, such as, carriage paid.


11 Complaints are accepted if made in written and addressed to us within eight days from the date of receipt of the goods.

12 Our liability does not of course imply any defects due to the normal use and natural deterioration of the goods. It also does not of course imply any defects due to incorrect or otherwise contrary use of the goods.

13 In case of a complaint, NS. Liability is always limited to the replacement of the damaged goods, the status of which will be established and controlled by us, the return of the goods at our office will be borne by the customer. From our side. We will return the goods replaced by us to the place of origin.

14 We are also not liable for any economic losses due to various reasons, nor will we pay direct or indirect compensation.


15 According to the price list in force at the time of the order. The prices are not binding and may vary until the time of delivery. HOLE


16 For what is not foreseen in the aforementioned conditions, we will apply the legal regulations established. The Court of Naples is competent for any controversy. Legislative decree 15 January 1992 n ° 50 "right of withdrawal" Ischia Terme di Bellezza Srl. They recognize the right of withdrawal to the customer. The customer can exercise this right within seven days of receipt of the goods, by sending a communication by registered letter with return receipt to the Ischia le Terme della Bellezza Srl office: Via acquedotto 26 - 80077 Ischia (NA) Italy.

The communication may also be sent by telegram, fax or e-mail, within the terms indicated above, provided that they are confirmed by registered letter with acknowledgment of receipt within the following 48 hours. The customer is required to return to: Ischia le Terme della Bellezza Srl.

The goods received at your care and expenses within 7 days from the date of its receipt. Meaning the term when the goods are delivered for return to the courier or post office. The substantial integrity of the goods and their packaging is an essential requirement for exercising the right of withdrawal.

Law No. 675 of 31 December 1996 the processing of data concerning you is carried out within the Ischia le Terme della Bellezza Srl database and in compliance with the provisions of Law 675/96 on the protection of personal data. The processing of personal data, of which we guarantee maximum confidentiality, is carried out exclusively for the purpose of updating it on future initiatives and promotional offers.

Your data will not be communicated or disclosed to third parties and you can also request the modification or cancellation of them at any time, writing or telephoning the data controller.